Customer Safety
At Prime Rides, we prioritize your safety and peace of mind by implementing a rigorous screening process for our drivers. This process includes extensive background checks, in-person interviews with drug testing, and verification of both driver and vehicle information and photos. We maintain continuous monitoring of our drivers and promptly address any issues that may arise. If a driver is charged with an offense, they are suspended from driving for Prime Rides until the matter is resolved. Our commitment to safety extends to monitoring driver ratings to ensure a consistently high-quality experience for our passengers.
Rules on the road
1. Treat everyone with the utmost respect and kindness.
2. Food, beverages and smoking are not permitted in Prime Rides vehicles
3. We have a strict zero tolerance policy for drivers driving under the influence of drugs or alcohol. If you suspect your driver
is under the influence of any illegal substances, please report the driver to Prime Rides immediately.
4. Zero tolerance for reckless driving.
Navigate Your Journey
Download Prime Rides to become a Member and start riding.
Users can sign-up to use the Prime Rides by creating an account. To sign up we require your phone number & email.
