Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to Prime Rides, Inc ( https://primerides.com ) and governs data collection and usage. Prime Rides is a software service associating rideshare passengers with independent contractor drivers. By using the Prime Rides web site and app you consent to the data practices described in this statement.

Collection of your Personal Information

In order to better provide you with the services offered on our site, Prime Rides may collect personally identifiable information, such as your:

– First and Last Name
– E-mail Address
– Phone Number

If you request a trip as a passenger or drive for Prime rides, we collect billing and credit card information. This information is used to complete the purchase transaction.
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain services available on the site. These may include: (a) registering for an account on our site; (b) submitting your credit card or other payment information when ordering and purchasing services on our site (c) Sending you email messages related to our services and/or your purchases. To wit, we will use your information for, but not limited to, communicating with you in relation to services you have requested from us. We also may gather additional personal or non-personal information in the future.

Use of your Personal Information

Prime Rides collects and uses your personal information to operate its website and app and deliver the services you have requested.
Prime Rides may also use your personally identifiable information to inform you of other products or services available from Prime rides and its affiliates.

Sharing Information with Third Parties

Prime Rides does not sell, rent or lease its customer lists or location data to third parties.
Prime Rides may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Prime rides, and they are required to maintain the confidentiality of your information.

Prime Rides may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Prime rides Inc or the site; (b) protect and defend the rights or property of Prime Rides; and/or (c) act under exigent circumstances to protect the personal safety of users of Prime Rides services or the public.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by Prime rides. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Prime Rides website and app.

Location Data Collection Policy

Prime Rides determines the current location of the passenger to assist in selecting the pick up location or drop off location. Prime Rides determines the location of the driver to a) select one of the closest drivers to the passenger pickup location 2) To display the progress to the passenger of the driver traveling to the pickup location, and 3) To determine and log the precise actual route taken from the pickup location to the destination location for fare calculation.

Passenger location data is not collected while the Prime Rides app is in the background. Driver location is not collected while the driver is in “offline” mode, either with the Prime rides app in the foreground or background mode. While the driver is in “online” mode and waiting for a trip or in the process of a trip, the Driver location must continue to be determined even if the Prime Rides app is in the background due to the driver switching to a navigation app, a phone call, or other apps on the driver’s mobile device in order to a) select one of the closest drivers to the passenger pickup location 2)to display the progress to the passenger of the driver traveling to the pickup location, and 3) to determine and log the precise actual route taken from the pickup location to the destination location for fare calculation and review purposes.

Neither the location data for the passenger or location data for the driver is used for any reason other than as described above and is not shared with 3rd parties other than situations as described in the Sharing Information with Third Parties section above in this privacy policy statement.

Security of your Personal Information

Prime Rides ensures the security of your personal information by safeguarding it against unauthorized access, use, or disclosure. We employ the following methods for this purpose:
SSL/TLS Protocol
When transmitting personal information, such as credit card numbers, to other websites, we utilize encryption methods like the Secure Sockets Layer (SSL) protocol to provide protection.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that:
(a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this site cannot be guaranteed.

E-mail Communications

Occasionally, Prime Rides may reach out to you via email to share announcements, promotional offers, alerts, confirmations, surveys, or other general communications.
If you wish to discontinue receiving marketing or promotional emails from Prime Rides, you can opt out by clicking the unsubscribe link provided in the footer of the email.

Changes to this Statement

Prime Rides reserves the right to update this Privacy Policy as needed. We will notify you of significant changes in how we manage personal information by sending a notice to the primary email address specified in your account, posting a prominent notice on our site, and/or updating the privacy information on this page. Your continued use of the site, app, and/or services provided by Prime Rides after such changes will indicate your:

(a) Acknowledgment of the revised Privacy Policy.
(b) Agreement to adhere to and be governed by the updated Policy.

Contact Information

We encourage you to reach out with any questions or comments about our Privacy Statement at Prime Rides. If you believe that we have not upheld this Statement, please don’t hesitate to contact us using the information provided below:

Prime Rides Inc.

Email Address:
[email protected]